Your insurance company, including Worker's Compensation, auto (no fault) and personal injury, is legally responsible to you. Our relationship is with you, our patient, not your insurance company. Consequently, all charges incurred are your responsibility. The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do. You should normally receive a response from your insurance company within 30 days of your date of service. If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment. Please call our Business Office at 405-635-3000 if you encounter a problem with your insurance company and need our assistance.
Surgical Hospital of Oklahoma's policy is to turn over to an attorney or collection agency all accounts which are delinquent. You will be responsible for any collection fees that are incurred.
We utilize Millineum Financial Group and Kemberton Healthcare Services as our collection agencies.
You will be contacted prior to your surgery with an estimated procedure cost for you surgery. At that time we will discuss your pay in full at the time of service amount, or your down payment and monthly payment arrangements.